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View Full Version : iPod Problems - Sending Back To Apple


Britney's Circus
June 20th, 2009, 12:35 PM
My wheels and play and stop buttons was not working and went into Town and got into the Apple Store, got in and gave my iPod to the man and he plugged in the USB Cable and i saw all my bought music gone, with no backup disk, he said it needs to be sent to Apple and i said ok, he said "It may take within 12 working days." so i said "That's fine!" and now i have no music to listen to on my iPod but i'm hoping it's broken and i get a new one! :D

twocows
June 20th, 2009, 04:30 PM
If you get your iPod back without the music on it, file a claim in small claims court for the value of the music you lost. I'm not sure if that's what you meant, sorry.

Noah Ridgewood
June 20th, 2009, 04:39 PM
If you get your iPod back without the music on it, file a claim in small claims court for the value of the music you lost. I'm not sure if that's what you meant, sorry.

I know what you mean about not knowing what she meant, but I'm pretty sure she's not complaining about anything. First and foremost, if that's the problem and the main reason for this thread, it's actually on you to back up your purchased music. After all, after you purchase music at the iTunes store, it asks you to back it up. Secondly, songs aren't purchased through your iPod anyway unless you have an iPod touch with stable internet access to download it through that, and even then, you can sync it with iTunes and transfer the songs. But that comment is only if you are complaining because you didn't still have your music on it. And even if the problem is due to the music, you still have other means of getting it back (assuming that you don't have it on your computer).

If you contact iTunes support, they'll usually be very lineint on allowing you to redownload all purchased materials that are still in the iTunes store from your account at now charge to you.

If it's broken and Apple can't fix it, unless you're still within your warrenty, it's still going to cost you some money. It's not much, though, even for something like an 80 GB iPod or something like that. It's usually refurbished, though, when you get a replacement unless you plan on buying a brand new iPod, which I... really wouldn't recommend doing unless you want a brand new one.

Anyway, yeah... if you aren't complaining at all about it and are just sharing something that happened, then cool story, bro.

Rukario
June 20th, 2009, 05:01 PM
your music should ALREADY be in your iTunes.. just reload it on to the iPod

Jweeson
June 20th, 2009, 05:08 PM
That happened to my iPod (minus the wheel problems) I just went and exchanged it since I had a two-year warranty.

Britney's Circus
June 23rd, 2009, 12:45 PM
My computer broke with my music on so, i could contact Apple to see how to get them back.

Sajuuk
June 23rd, 2009, 12:47 PM
Is this the ordinary iPod or the iPod Touch version?

Captain Fabio
June 23rd, 2009, 12:49 PM
My wheels and play and stop buttons

Is this the ordinary iPod or the iPod Touch version?
The only button the I-Pod Touch has is the "Home" button...
It is the Original.

Britney's Circus
June 23rd, 2009, 12:49 PM
iPod Nano - Generation 4 - 8GB