BTEC is vocational qualifications. I did that one at college after my A-levels - it's equivalent to two whole A-levels, or four AS levels.
Well, I'm an apprentice to my county council, and I get moved around the IT Services teams every couple of months. When I go back from my holiday, I'll be in Service Control, where I'll probably be a security control officer :D but before that I've been on the Service Desk (helpdesk, but a certified one), and the team that go out and fix hardware and software faults. It's really good.