Well, therein is the puzzle. D: The trainer give you a couple hints, but you do need to be able to leave the room to finish the puzzle so if you can't, well, that might be part of why.
So I just checked the new download to be sure
And sure enough that same crash still exists
Which is infuriating because this is now the fourth time I've had to patch it, and it's not a difficult thing to fix, but for some reason I guess it refuses to save?
LETS TRY THIS AGAIN
Just unzip that file and stick it in the games' Data Folder, overwriting it.
Really sorry. >.<