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Community Feedback and Support This is the place for your concerns, praises or help relating to the PokéCommunity. Unsure of how to post a thread (though you should find out pretty quickly)? How do you get a blog? Maybe you don’t like a certain feature. Make a thread here and get responses from your fellow members and staff.

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  #1    
Old April 30th, 2013, 07:52 PM
Patchisou Yutohru's Avatar
Patchisou Yutohru
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Join Date: Oct 2004

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Are getting ridiculous.

Why do they keep happening so much lately? It seems like anytime I want to come on, there's a huge downtime that prevents me from getting on.
  #2    
Old April 30th, 2013, 08:34 PM
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Mariah Carey
what a feeling
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Join Date: Jun 2008
Location: 42 wallaby way sydney
Age: 21
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uhhhhhhhh just dropping this here
This came up on the screen about 15 minutes ago and stayed around for about two minutes before I was allowed to go on PC, even though I was able to access it just fine a couple of minutes earlier.
Quote:
Checking your browser before accessing www.pokecommunity.com.

This process is automatic. Your browser will redirect to your requested content shortly.

Please allow up to 5 seconds...
DDoS protection by CloudFlare
I assume this isn't something I should worry about, but nevertheless...?
  #3    
Old April 30th, 2013, 08:37 PM
Oryx's Avatar
Oryx
Of the pigeon, by the pigeon, for the pigeon
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Join Date: Mar 2011
Age: 22
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That showed up for me too. After waiting for like 30 seconds I just refreshed and it let me through.
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  #4    
Old April 30th, 2013, 08:37 PM
Patchisou Yutohru's Avatar
Patchisou Yutohru
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Join Date: Oct 2004
I had that happen to me too.

Can we get rid of this CloudFire ****?
  #5    
Old April 30th, 2013, 08:43 PM
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Sydian
But you're still hungry.
 
Join Date: Feb 2008
Location: Alabama
Age: 22
Gender: Female
Nature: Timid
All in favor of booting out CloudFlare...it's annoying and I don't remember PC ever being like this prior to having it.

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  #6    
Old April 30th, 2013, 08:47 PM
Mariah Carey's Avatar
Mariah Carey
what a feeling
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Join Date: Jun 2008
Location: 42 wallaby way sydney
Age: 21
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Can someone explain to me exactly what CloudFare is? I've seen the name being thrown around and blamed for all of PC's woes, but I've never been quite sure as to what it is. Is it the server itself? The program used to run the server? RoboCop?
  #7    
Old April 30th, 2013, 08:49 PM
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Team Fail
The fine line between in|sanity
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Join Date: May 2009
Age: 19
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Nature: Brave
In relation to what Harlequin saying about that screen...

http://i.imgur.com/eRsL4Vz.png

It's DDoS protection it seems. But yeah. I think some of these downtimes are from the lovely features the staff have re-enabled. :c

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[04:20.39] <@GoGo> I WILL INSERT WITH PLEASURE
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[05:42.20] <diegoisawesome> Team_Fail: Sounds like a bunch of unmotivated people that still want to try to take over the world
  #8    
Old April 30th, 2013, 09:00 PM
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Rukario
 
Join Date: Aug 2003
Location: Somewhere in Ilex Forest
Nature: Adamant
actually we were reaching (live) server capacity and things were slowing down. It seem there was some 1000+ visitors all trying to read threads at once. Cloudflare offloads a lot of the static page stuff like images, css files and javascript files to help PC with keeping server loads down and pages faster.

No CDN service can make the database or the apache webserver any faster especially when its hammered. Only time (or less traffic) can.

We upped the protection strength temporarily of cloudflare so as to help with this sudden increase in ACTIVE traffic. If you can't load the site on a thread URL, or are seeing this image http://i.imgur.com/eRsL4Vz.png it is your URL query string most likely triggering it (its looking for bad stuff that would tend to lock up the server). Try to clear cookies / cache and then try again with just the home page, then find your thread of interest.

We'll be monitoring this for the next few hours and into the week.
- Rukario -















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  #9    
Old May 1st, 2013, 03:53 AM
shenanigans's Avatar
shenanigans
in rainbows
 
Join Date: Apr 2011
Location: Manchester
Gender: Male
Thanks for that, Steve. Although what can actually be done to improve the speeds, barring throwing money at the server to just get more power? Is there not some way of stopping that one guest that tips it over the limit from bringing down the site for everyone? It just seems kinda weird that PC'll be running okay one minute and then get totally killed the next, I guess. Is there nothing we can disable which is causing extra, unnecessary strain to help sort it out? I certainly feel like I noticed a speed drop when the "Users Viewing Thread" thing was re-enabled for members.

...although that said, unlike you guys I've not thought it's been particularly bad lately. Not like it was a couple of weeks ago, anyway. :/
if i'd never let go
then only god knows where i would be now.
  #10    
Old May 1st, 2013, 04:08 AM
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Oryx
Of the pigeon, by the pigeon, for the pigeon
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Join Date: Mar 2011
Age: 22
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I think "lately" encompasses a couple weeks ago, tbh.

I like the idea of monitoring how many people are online - if it's more than an amount that makes it dangerous, maybe just pull the site down for a second and put up a splash screen, like Reddit does. That way we wouldn't have to go through the site being knocked down and having to get PPN to fix it, the splash would just go away once the visitor count went down.

Bonus points if the splash only shows up for guests. "PC is under heavy load right now, so guests are temporarily barred from viewing threads. Register today to have 24/7 access!"
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  #11    
Old May 2nd, 2013, 06:35 AM
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droomph
mmm gurl that 90s
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Join Date: Sep 2011
Location: bar'jách
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I'm wondering…maybe you could upload to a hosting website, like Amazon AWS? That way they can worry about the server traffic and stuff…
did u no there r 21 letters in the alphabet
o i forgot 5
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  #12    
Old May 2nd, 2013, 07:36 AM
Adventure's Avatar
Adventure
do it my o w n way
 
Join Date: Nov 2007
Location: Sweden
Gender: Female
Nature: Naive
Quote:
Originally Posted by Toujours View Post
I think "lately" encompasses a couple weeks ago, tbh.

I like the idea of monitoring how many people are online - if it's more than an amount that makes it dangerous, maybe just pull the site down for a second and put up a splash screen, like Reddit does. That way we wouldn't have to go through the site being knocked down and having to get PPN to fix it, the splash would just go away once the visitor count went down.

Bonus points if the splash only shows up for guests. "PC is under heavy load right now, so guests are temporarily barred from viewing threads. Register today to have 24/7 access!"
I like this post. Not much else to say, just want to shout my approval out there.
(the "like" feature still doesn't work for me, so xD)

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  #13    
Old May 2nd, 2013, 01:49 PM
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stephastated
dumb twerp
 
Join Date: May 2013
Location: new york
Age: 23
Gender: Female
Nature: Sassy
kind of unrelated but was pc always this...slow?

i love this site but damn the time it takes to load... ;x;

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  #14    
Old May 2nd, 2013, 02:02 PM
wolf's Avatar
wolf
 
Join Date: Sep 2008
Quote:
Originally Posted by stephastated View Post
kind of unrelated but was pc always this...slow?

i love this site but damn the time it takes to load... ;x;
It used to be much, much worse in the first few years when I joined. I noticed that PC has gotten faster over time, excluding these recent downtimes. Even so, I remember there being more downtimes back then.

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  #15    
Old May 2nd, 2013, 05:47 PM
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Yusshin
♪ Yggdrasil ♪
 
Join Date: Jul 2009
Location: Quebec, Canada
Age: 22
Nature: Brave
Happened again lol finally got back on. So many guests ruining the members' fun. Over 1,500!


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  #16    
Old May 2nd, 2013, 06:01 PM
Hikamaru's Avatar
Hikamaru
I have not had my teeth whitened!
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Join Date: Mar 2011
Location: Australia
Age: 22
Gender: Female
Nature: Quirky
Quote:
Originally Posted by Yusshin View Post
Happened again lol finally got back on. So many guests ruining the members' fun. Over 1,500!
No wonder the site has been crashing for me so much this week. But yeah I do admit that while I love this community, the downtimes may eventually make me be on less if they keep up.
  #17    
Old May 2nd, 2013, 06:07 PM
Dakota's Avatar
Dakota
ignore the whisper
 
Join Date: Sep 2008
Location: New York City
Age: 19
Gender: Male
Nature: Jolly
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Quote:
Originally Posted by Wolflare View Post
It used to be much, much worse in the first few years when I joined. I noticed that PC has gotten faster over time, excluding these recent downtimes. Even so, I remember there being more downtimes back then.
This man speaks the truth. You think this is bad? It's not an exageration to say late 2008/early 2009 had by far the worst downtimes I've ever witnessed. What we're experiencing right now is pretty bad, but the incidence of downtimes was a lot more prevalent back then.

But yeah, that doesn't make now any less annoying. Damn guests jacking out fun. D;
  #18    
Old May 3rd, 2013, 07:12 AM
derozio's Avatar
derozio
Shingeki no Bahamut is awesome
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Join Date: May 2009
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I wasn't here in the beginning of 2009 so I can't say anything about that. But I've run into "the server is down" far too much the past few days. Dunno how it could've been worse than what it's like right now. :(
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  #19    
Old May 3rd, 2013, 07:49 AM
Adventure's Avatar
Adventure
do it my o w n way
 
Join Date: Nov 2007
Location: Sweden
Gender: Female
Nature: Naive
Ok actually, I don't experience more downtime than usual and PC is and has always been will always be? pretty slow to load for me. Maybe it's got to do with where I live (Scandinavia) though apparently you guys in America are complaining more, so maybe not :p If anything, it is as Wolflare says; it loads slightly faster now than some years ago.

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  #20    
Old May 3rd, 2013, 06:30 PM
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Zet
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Location: Brisbane, Australia
Age: 24
Gender: Male
Nature: Jolly
Would blocking guests from viewing threads when there's lots of people online help ?
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