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  #1    
Old July 12th, 2009 (5:26 AM).
.Seth's Avatar
.Seth .Seth is offline
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Okay, basically I can't connect to Xbox Live Marketplace at all. It always comes up with "Status Code 80004005, can't retrieve information" or something like that. It's been this way for at least a week now, and it's driving me crazy.

I can still sign in to Xbox Live, though. Gamertag/Account wise. I just can't access the marketplace.
I've heard M$ is having trouble with servers or something, but that was about a week ago.
I've also tried running initial setup again, it still won't work.

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Old July 12th, 2009 (5:33 AM).
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What region are you set to?
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Old July 12th, 2009 (5:34 AM).
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United States (USA) is the region I've got it set to. Which, is true considering I live in Mississippi in the USA.
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Old July 12th, 2009 (5:37 AM).
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Well, if M$ are having server troubles, maybe it is that?
I know a week is a long time to have issues, but it is a big world in Live land! XD

I just had a quick Google, and the majority seem to ring up the help line and that gets it sorted.
They said DON'T EMAIL THEM! As they hardly ever respond.

Give them a ring and see what they say.
I think that is the best bit of advice you will come across.
Some people are saying that it is a permission or DSN naming problem.
However, I think they will just say it is a server error and they are doing all they can to fix it.

Hope this helps.
  #5    
Old July 12th, 2009 (5:39 AM).
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.Seth .Seth is offline
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Quote:
Originally Posted by Alinthea View Post
Well, if M$ are having server troubles, maybe it is that?
I know a week is a long time to have issues, but it is a big world in Live land! XD

I just had a quick Google, and the majority seem to ring up the help line and that gets it sorted.
They said DON'T EMAIL THEM! As they hardly ever respond.

Give them a ring and see what they say.
I think that is the best bit of advice you will come across.
Some people are saying that it is a permission or DSN naming problem.
However, I think they will just say it is a server error and they are doing all they can to fix it.

Hope this helps.
Eh probably so, but I might ring them up later. Even if they tell me it's server issues, at least I'll know what's wrong.
  #6    
Old July 12th, 2009 (5:41 AM).
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Quote:
Originally Posted by 非常に高いレベル View Post
Eh probably so, but I might ring them up later. Even if they tell me it's server issues, at least I'll know what's wrong.
Yah!
That is what I would do if I was in that situation =]
  #7    
Old July 12th, 2009 (5:42 AM).
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Even if there are server issues, that shouldn't last a week long.

Can you access the marketplace via the Xbox website?
Can you edit your profile via the Xbox Dashboard?
Any blocked websites in your router?

One plausible thing would be that something is blocking the connection to that server, especially if you can connect to the website and can edit your profile. We just gotta point on it. :P
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  #8    
Old July 12th, 2009 (5:48 AM). Edited July 12th, 2009 by .Seth.
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.Seth .Seth is offline
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I can, from the website, but it says I have to be 18 to download from the website. Not that that really matters, but it means that I can't download anything from the website.
Yes I can edit my profile via the Dashboard.
I have no idea how to check that. *goes off to google search*

It does display the XBOX LIVE icon in the lower right part of the screen, indicating that I am signed in.

MEGA EDIT:

OK, so I checked the support web site, went into XBOX LIVE support, and found a "Service Alert". Apparently the marketplace is down for repairs.
I'll keep myself updated on this, so problem solved, for now. I guess. :\
  #9    
Old July 12th, 2009 (5:35 PM).
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must be one hell of a repair for it to be this long, in any case closing the topic since the problem has been solved
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