Look, I don't hate you. I just think that you could have phrased your rating in a much more polite manner. You pointed out what you thought needed to be fixed which is good criticism but you neglected the other, and arguably more important, half of constructive criticism which is the way that you say it. Being rude does not help people improve; it only makes them feel bad about themselves and, from my experience, want to quit. I didn't want to post my "rating" because it was hypocritically rude but after seeing that you posted not one but two unnecessarily harsh ratings, I realized that you wouldn't learn your lesson until you felt what it was like to be on the receiving end.