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raging lion November 18th, 2008 10:38 AM

Can anyone help me?
 
Please anyone help me. I have certain problems.
1. I updated my drivers using driver genius pro. It showed an update for my C-media ac97 to realtek........(something). When I updated there was no sound. At its properties it was written "device cannot be started (code 10)"(I rolled back to C-media and it worked. I want to know why does realtek don't work)

2. I don't know why for some reason whenever I start firefox my computer restarts.(this problem started just some days ago)
I reinstalled it but still its the same problem. I scanned it with avast and avg-anti-spyware. Results were CLEAN. Internet explorer works fine though.

Please HELP me.

THANKS IN ADVANCE.

Gerri Shin November 18th, 2008 7:16 PM

My best suggestion would be to go into the control panel and use system restore to restore your computer to the last restore point and get any updates that you need to get back to where you were before you installed Driver Genius. (or you can access it from a restore disc that may have come with your PC)

System restore shouldn't affect any personal files, just system and program files. either way, from the way you described it all of these problems started after you installed Driver Genius, so imo it must be a very clever virus of sorts.

Zet November 19th, 2008 1:23 AM

for starters, I've used Driver Genius before and it lacks the feature to tell you if upgrading driver x is safe or risky, so if you get the chance, I recommend you get uniblue driver scanner, since it finds the right upgrades you need and lets you know if it's safe or risky to do and with the browser thing, try a different browser and see if it causes the same problem

raging lion December 6th, 2008 6:06 AM

Thanks for your advice. (both of you). As you said I installed Uniblue driver scanner.exe
But it doesn't install just a bar keeps on loading and nothing happens. I have the latest version of .net 3.5 SP1. but this continues.


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