![]() |
Online game keeps crashing
OKay, my online pokemon card game continuously crashes each and every time I try to open it, always where you see the male and female illustrations and it never completely loads and then part of the logo becomes French o.O, it sits there until it inevitably crashes.
I have tried uninstalling and reinstalling several times, I tried repairing and nothing has worked. I have no idea what to do. It works just fine on my husband's computer and we run almost all the same stuff, so I am very confused. |
What operating system is your computer running?
What are the hardware specs? Have you tried uninstalling and then rebooting a few times before reinstalling? |
1 Attachment(s)
I am running 8.1
I am not sure what you mean by hardware specs? Can you tell me where I'd look for that? Yes, I have uninstalled, reinstalled and even repaired, many times over and over again. It's never gotten me anywhere. I attached a screenshot to show where the game always stop and inevitably crashes, no matter what I try. |
You'd find the hardware spec info in the System Properties window, which can be reached by right-clicking on "Computer" on the Start screen and selecting "Properties".
EDIT: Also, have you rebooted during the process? |
1 Attachment(s)
I took a screenshot of what I think you might mean. I'm really sorry if I am frustrating, I have Asperger Autism and this is all really difficult for me to comprehend, I really am trying though.
Please tell me if I got the wrong information for you. |
That's the information I was looking for. Nothing out of the ordinary there.
How many times have you rebooted your PC with the program uninstalled? |
Multiple times, I've lost count of the exact number after the numerous restarts I've done.
|
Try installing it, but rather than opening it right away, right click on the icon for the program, select "Properties", switch over to the Compatibility tab, and check the "Run this Program in Compatibility mode for:" box, and select Windows 7 from the drop-down, then click "Ok" at the bottom.
Then try running the program. No guarantee it will work, but it's worth a shot. The program can be a huge pain to get working again if it screws up during startup even once. |
I tried the suggestion, it did not work.
|
Quote:
|
| All times are GMT -8. The time now is 3:45 AM. |
![]()
© 2002 - 2018 The PokéCommunity™, pokecommunity.com.
Pokémon characters and images belong to The Pokémon Company International and Nintendo. This website is in no way affiliated with or endorsed by Nintendo, Creatures, GAMEFREAK, The Pokémon Company or The Pokémon Company International. We just love Pokémon.
All forum styles, their images (unless noted otherwise) and site designs are © 2002 - 2016 The PokéCommunity / PokéCommunity.com.
PokéCommunity™ is a trademark of The PokéCommunity. All rights reserved. Sponsor advertisements do not imply our endorsement of that product or service. User generated content remains the property of its creator.
Acknowledgements
Use of PokéCommunity Assets
vB Optimise by DragonByte Technologies Ltd © 2023.