Crack on my dv9000

Started by Corvus of the Black Night October 18th, 2009 6:47 PM
  • 546 views
  • 6 replies

Corvus of the Black Night

Wild Duck Pokémon

Age 30
Non-binary
With the Birds
Seen January 9th, 2015
Posted January 9th, 2015
3,416 posts
14.3 Years
Okay, so I didn't notice until it's already happened...

but apparently the left hinge on my HP dv9000 laptop got loose. I didn't notice at all, and continued along with my way... until this morning, it got stuck closed. I managed to pry it open, but later I tried to close it, and SNAP, the plastic lining the LCD screen cracks, and there's a 1 inch crack on the bottom left of the lining, as well as the outside cover disconnecting from the inside screen if I try to close it.

Apparently, there was a recall on the laptop because of motherboard failures (which I have experienced before) and this left hinge issue, but I worry that since it's cracked, I'll now have to pay for repairs.

Mom says I should just "pretend it's a desktop and leave it alone", because the LCD still works and mom's had a similar problem with her laptop of a different model for months, but the crack really worries me. Help?

Gerri Shin

  

Male
Burbank, CA
Seen February 17th, 2014
Posted April 13th, 2013
3,575 posts
15.9 Years
It probably wouldn't hurt to get it evaluated, just to see if it qualifies for repairs under a warranty or recall notice. If they do say that you'd have to pay for it, then I would say it's up to you whether you pay to have it fixed or go with your mother's advise and treat it as a desktop and leave it open all the time. (In my opinion, you should take your mum's advise if they say you need to cover the cost of repairs and save the money for your next computer)
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Chibi-chan

The Freshmaker!

Over the Rainbow
Seen December 13th, 2014
Posted December 3rd, 2014
10,026 posts
18.1 Years
I've had the motherboard problem.

Call HP and tell them what's wrong. Specifically, I'd ask them for a technician right when you get on the phone. Have a couple of recall sources as well on you. If everything goes according to plan, they'll give you free shipping for a free repair. It worked for me (b'-')b


/ / ////
Age 29
Male
Dune 2000
Seen October 14th, 2012
Posted December 21st, 2009
141 posts
15.7 Years
I feel your pain man. I previously owned an HP Pavilion dv6215us. But instead of your LCD bezel crack, the bottom panel of the laptop (which contains the keyboard, touchpad, etc) fell apart. These machines are quite possible the worst things I have ever (tried to) work on. This all happened before the recall however, so maybe they've finally corrected the problem. I do hear there are still motherboard failures however, which are caused by the AMD Turion board with the Nvidia chipsets overheating.

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