Bought wii points, but soemthing went wrong!

Started by Poeman December 26th, 2009 6:11 AM
  • 815 views
  • 4 replies
Age 28
Male
Seen November 1st, 2012
Posted October 1st, 2012
755 posts
14.5 Years
I bought 1000 wii points, and when I finished I got an error "WRONG ZIPCODE" so I tried again, same error, so I checked my balance on the credit card gift card thing, I was charged BOTH TIMES!
I emailed nintendo, it's almost been 24 hours, no response, and the charge hasn't been dropped, and I just checked, I still have 0 wii points.

Has this happend to anyone else?
What should I do?

Just an update, if this happens to anyone else, simply contact the credit card company, thats all nintendo will tell you.

Hopefully they can cancel the payment >_<

twocows

The not-so-black cat of ill omen

Age 32
Male
Michigan
Seen February 19th, 2023
Posted April 30th, 2021
4,307 posts
14.2 Years
I bought 1000 wii points, and when I finished I got an error "WRONG ZIPCODE" so I tried again, same error, so I checked my balance on the credit card gift card thing, I was charged BOTH TIMES!
I emailed nintendo, it's almost been 24 hours, no response, and the charge hasn't been dropped, and I just checked, I still have 0 wii points.

Has this happend to anyone else?
What should I do?

Just an update, if this happens to anyone else, simply contact the credit card company, thats all nintendo will tell you.

Hopefully they can cancel the payment >_<
Call their support, you'll get somewhere faster than through email.
VNs are superior to anime, don't @ me
Age 26
Seen January 4th, 2010
Posted January 1st, 2010
31 posts
13.4 Years
I don't want to be on hold all night to talk to some underpaid guy reading a script.
You won't be on hold all not.

Also, would you rather be on hold all night, or wait a month for an email?

If you don't contact the proper people, then you'll never solve your problem. There is also nothing we can do. You'll have to contact Customer Support, or you've most likely lost money.