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Technical help with computer problem please?

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Old December 28th, 2009 (5:18 AM).
katty01 katty01 is offline
     
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    Every time I start up IE, I am getting a "security alert" message from Equifax. I have removed the certificate from my root certification options, but the alert still keeps popping up [even after I have restarted the computer]. Equifax is now not even showing in my certification list, but I still get the security warning every time.
    Any ideas please anyone?
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    Old December 28th, 2009 (9:30 AM).
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    twocows twocows is offline
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    Quote:
    Originally Posted by katty01 View Post
    Every time I start up IE, I am getting a "security alert" message from Equifax. I have removed the certificate from my root certification options, but the alert still keeps popping up [even after I have restarted the computer]. Equifax is now not even showing in my certification list, but I still get the security warning every time.
    Any ideas please anyone?
    Run a virus scan, then reinstall the certificate if you can figure out how to.
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    Old December 28th, 2009 (10:22 AM).
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      I second that one, twocows. It sounds like it could be some kind of infection. If you can, even run a boot time scan (some AV's let you do this). I also agree...if you know how to reinstall certificates, try that. When all else fails, try reinstalling the browser (if you go to FileHippo.com, you can download a standalone installer). And once more, if that doesn't work.....then there's always the option of reinstalling the OS (which should be used as the most extreme last resort).
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