Off-Topic Hang out with people and talk about whatever. Feel free to suggest a better description for this forum as everyone seems to have an opinion. :D

Reply
 
Thread Tools
  #1    
Old March 7th, 2010 (4:29 AM).
Akeraz's Avatar
Akeraz Akeraz is offline
Winning is Magic
     
    Join Date: Oct 2008
    Location: The Milky Way
    Age: 24
    Gender: Female
    Nature: Calm
    Posts: 928
    I'm looking for some help on this.
    My laptop has recently been coming up with this message, despite the fact i've never installed a programme called "Avira Antivirus"
    I can't do anything about it, since it seems multiple windows open at once, and that this file, when I check windows task manager, is taking up 100% cpu.
    In order to get my laptop to close, i had to give it a hard shutdown.

    If anyone knows anything about this, please tell me.
    __________________
    | Youtube |

    "It's like I'm watching you fly through a window"
    Reply With Quote

    Relevant Advertising!

      #2    
    Old March 7th, 2010 (5:45 AM).
    Zet's Avatar
    Zet Zet is offline
    • Platinum Tier
     
    Join Date: Sep 2007
    Location: Brisbane, Australia
    Age: 27
    Gender: Male
    Nature: Jolly
    Posts: 7,754
    Does anyone else use your laptop? They might have installed it.

    Have you tried going into safe mode and uninstalled it from there?
    Reply With Quote
      #3    
    Old March 7th, 2010 (6:55 AM).
    Akeraz's Avatar
    Akeraz Akeraz is offline
    Winning is Magic
       
      Join Date: Oct 2008
      Location: The Milky Way
      Age: 24
      Gender: Female
      Nature: Calm
      Posts: 928
      No-one else uses my laptop, and I've looked in program files and I can't find it.
      I've also ran a couple of scans in safe mode to see if it's a virus, but nothing's been picked up.
      Reply With Quote
        #4    
      Old March 7th, 2010 (6:56 AM).
      Zet's Avatar
      Zet Zet is offline
      • Platinum Tier
       
      Join Date: Sep 2007
      Location: Brisbane, Australia
      Age: 27
      Gender: Male
      Nature: Jolly
      Posts: 7,754
      Have you looked for a folder with avira in it?
      Reply With Quote
        #5    
      Old March 7th, 2010 (10:43 AM).
      Rukario's Avatar
      Rukario Rukario is offline
      • Owner
      • Battle Server Staff
      • Platinum Tier
      • Social Media
       
      Join Date: Sep 2002
      Location: Somewhere in Ilex Forest
      Nature: Adamant
      Posts: 7,482
      try the removal tool located here: http://www.avira.com/en/support/support_downloads.html (http://www.avira.com/en/support/antivir_removal_tool.html)

      also see: http://forum.avira.com/wbb/index.php?page=Thread&threadID=106956 and related posts on their forum.

      be sure to install some quality AV after cleaning your system, I suggest and recommend Norton NAV2010 for basic AV and NIS2010 if you want a firewall and related protections.
      __________________
      - Rukario -


      Twinned with Jedi_Amara | Paired with Your Name Here | Lil Sis Kimi-Chan | Sig
      Reply With Quote
        #6    
      Old March 7th, 2010 (2:43 PM).
      Archer's Avatar
      Archer Archer is offline
      a.k.a: ethan.
      • Crystal Tier
       
      Join Date: Oct 2006
      Location: NSW, Australia
      Nature: Modest
      Posts: 3,946
      I'm starting to think it's a fake AV, because there are other people with this issue and Avira mentions something here: http://www.avira.com/en/security_news/fake_anti_virus_solutions_imitate_avira.html. Also, Avira is called Antivir, not Antivirus, so that leads me even more to think it's an imitation.
      Kaspersky is one of the best AVs, so I wouldn't touch Norton with a burnt stick, sorry Steve. Open up Task manager and tell us what is listed under the Processes Tab.
      Reply With Quote
        #7    
      Old March 7th, 2010 (3:22 PM).
      Rukario's Avatar
      Rukario Rukario is offline
      • Owner
      • Battle Server Staff
      • Platinum Tier
      • Social Media
       
      Join Date: Sep 2002
      Location: Somewhere in Ilex Forest
      Nature: Adamant
      Posts: 7,482
      BTW archer, nav2010 has the best detection and cleaning rates, as well as very low resource usage, compared to any other current AV.

      It's currently the most recommended AV by the security experts.

      back on topic, you may not see the process running.. (on one link I saw, it was running as explorer.exe - a bad sign)

      Remove it with the removal tool, run malwarebytes from safe mode (then again in normal mode) to make sure all related crap is found/removed.
      Reply With Quote
        #8    
      Old March 7th, 2010 (4:36 PM).
      Akeraz's Avatar
      Akeraz Akeraz is offline
      Winning is Magic
         
        Join Date: Oct 2008
        Location: The Milky Way
        Age: 24
        Gender: Female
        Nature: Calm
        Posts: 928
        Yeah, I'll try that tommorow.
        [been busy today, so y'know.]
        I tried the removal tool on their site, but it didn't work.
        On task manager, it comes up as running "Avira.exe" with two processes running, even when there are no popups on screen.
        Reply With Quote
          #9    
        Old March 8th, 2010 (8:47 AM).
        linkinpark187's Avatar
        linkinpark187 linkinpark187 is offline
        Computer Tech
           
          Join Date: Apr 2007
          Location: Randolph, VT
          Age: 31
          Gender: Male
          Nature: Modest
          Posts: 620
          I would actually recommend downloading ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix). When downloaded, restart your computer, press F8 (right after the BIOS goes away), and start in Safe Mode with Networking, then start CombFix. After, I would then recommend running MBAM (MalwareBytes) and SpyBot Search & Destroy.
          __________________


          I don't use "uber" Pokemon, I don't calculate stat values, I don't breed my way to perfection, and I don't care about natures. I catch my Pokemon the way they are, and treat them like individuals instead of brainless drones. If you use this philosophy, copy & paste this into your signature.
          Reply With Quote
            #10    
          Old March 9th, 2010 (2:32 AM).
          Archer's Avatar
          Archer Archer is offline
          a.k.a: ethan.
          • Crystal Tier
           
          Join Date: Oct 2006
          Location: NSW, Australia
          Nature: Modest
          Posts: 3,946
          Quote:
          Originally Posted by Rukario View Post
          BTW archer, nav2010 has the best detection and cleaning rates, as well as very low resource usage, compared to any other current AV.

          It's currently the most recommended AV by the security experts.
          Well, not really - t's not as horrible as it used to be, and it does the job, but It's far from the best. The retrospective detection rate is quite high, which is important for keeping eye on older threats, but it's heuristic ability is terrible. Tests at the end of last year netted it around 35% detection levels for new viruses, which is not great, considering Kaspersky and Avira have around a 65-70% detection rate.

          It's not bad, if you're going to pay for Antivirus, Kaspersky and Nod32 are far better. And from personal experience, most of the computers we get into work that are in need of virus cleanups are running Norton, which isn't exactly a testament to it's success. The latest version isn't too bad, but Symantec is an unreliable company that have always forced their way into OEM installs under the false pretense that they are what the OEM deems to be the best option.
          Reply With Quote
            #11    
          Old March 9th, 2010 (4:55 AM).
          Akeraz's Avatar
          Akeraz Akeraz is offline
          Winning is Magic
             
            Join Date: Oct 2008
            Location: The Milky Way
            Age: 24
            Gender: Female
            Nature: Calm
            Posts: 928
            Quote:
            Originally Posted by linkinpark187 View Post
            I would actually recommend downloading ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix). When downloaded, restart your computer, press F8 (right after the BIOS goes away), and start in Safe Mode with Networking, then start CombFix. After, I would then recommend running MBAM (MalwareBytes) and SpyBot Search & Destroy.
            Combofix seems to have done the job.
            Thanks for all your help, people.
            Reply With Quote
              #12    
            Old March 9th, 2010 (6:35 AM).
            Petie's Avatar
            Petie Petie is offline
            • Silver Tier
             
            Join Date: Nov 2008
            Location: New Jersey
            Age: 28
            Gender: Male
            Posts: 147
            Quote:
            Originally Posted by linkinpark187 View Post
            I would actually recommend downloading ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix). When downloaded, restart your computer, press F8 (right after the BIOS goes away), and start in Safe Mode with Networking, then start CombFix. After, I would then recommend running MBAM (MalwareBytes) and SpyBot Search & Destroy.
            ComboFix was definitely a good recommendation but just as a point of reference, from what I understand about it, it uses running processes (among other things) to determine what it is going to remove so if it can be run from within a normal environment, it generally performs a little better. It also requires a network connection to download the recovery console so it can back things out if its fix fails, though you covered this with the "with networking" version of safe mode. Please correct me if I'm wrong here though - I may have misunderstood something.

            I'm aware this is irrelevant to the current topic as the problem has been resolved but this still may be useful information to other people with a similar problem.
            Reply With Quote
            Reply
            Quick Reply

            Sponsored Links
            Thread Tools

            Posting Rules
            You may not post new threads
            You may not post replies
            You may not post attachments
            You may not edit your posts

            BB code is On
            Smilies are On
            [IMG] code is On
            HTML code is Off

            Forum Jump


            All times are GMT -8. The time now is 6:22 AM.