Technical help with computer problem please?

[katty01]

Every time I start up IE, I am getting a "security alert" message from Equifax. I have removed the certificate from my root certification options, but the alert still keeps popping up [even after I have restarted the computer]. Equifax is now not even showing in my certification list, but I still get the security warning every time.
Any ideas please anyone?

 

[twocows]

Every time I start up IE, I am getting a "security alert" message from Equifax. I have removed the certificate from my root certification options, but the alert still keeps popping up [even after I have restarted the computer]. Equifax is now not even showing in my certification list, but I still get the security warning every time.
Any ideas please anyone?

Run a virus scan, then reinstall the certificate if you can figure out how to.

 

[linkinpark187]

I second that one, twocows. It sounds like it could be some kind of infection. If you can, even run a boot time scan (some AV's let you do this). I also agree...if you know how to reinstall certificates, try that. When all else fails, try reinstalling the browser (if you go to FileHippo.com, you can download a standalone installer). And once more, if that doesn't work.....then there's always the option of reinstalling the OS (which should be used as the most extreme last resort).