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Bought wii points, but soemthing went wrong!

Poeman

Banned
755
Posts
15
Years
    • Age 29
    • Seen Nov 1, 2012
    I bought 1000 wii points, and when I finished I got an error "WRONG ZIPCODE" so I tried again, same error, so I checked my balance on the credit card gift card thing, I was charged BOTH TIMES!
    I emailed nintendo, it's almost been 24 hours, no response, and the charge hasn't been dropped, and I just checked, I still have 0 wii points.

    Has this happend to anyone else?
    What should I do?

    Just an update, if this happens to anyone else, simply contact the credit card company, thats all nintendo will tell you.

    Hopefully they can cancel the payment >_<
     
    Last edited:
    twocows

    twocows

    The not-so-black cat of ill omen
    4,307
    Posts
    15
    Years
    • Poeman said:
    I bought 1000 wii points, and when I finished I got an error "WRONG ZIPCODE" so I tried again, same error, so I checked my balance on the credit card gift card thing, I was charged BOTH TIMES!
    I emailed nintendo, it's almost been 24 hours, no response, and the charge hasn't been dropped, and I just checked, I still have 0 wii points.

    Has this happend to anyone else?
    What should I do?

    Just an update, if this happens to anyone else, simply contact the credit card company, thats all nintendo will tell you.

    Hopefully they can cancel the payment >_<
    Click to expand...
    Call their support, you'll get somewhere faster than through email.
     

    Poeman

    Banned
    755
    Posts
    15
    Years
    • Age 29
    • Seen Nov 1, 2012
    I don't want to be on hold all night to talk to some underpaid guy reading a script.
     

    Red✪Star

    31
    Posts
    14
    Years
    • Seen Jan 4, 2010
    Poeman said:
    I don't want to be on hold all night to talk to some underpaid guy reading a script.
    Click to expand...
    You won't be on hold all not.

    Also, would you rather be on hold all night, or wait a month for an email?

    If you don't contact the proper people, then you'll never solve your problem. There is also nothing we can do. You'll have to contact Customer Support, or you've most likely lost money.
     

    Poeman

    Banned
    755
    Posts
    15
    Years
    • Age 29
    • Seen Nov 1, 2012
    I have to contact the gift card people anyways, thats what nintendo said, its been 24 hours they haven't emailed me back, but whatever I'll call tommorow.
     
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