Wait, so I was confused at first. I think I got it now though.
Before there was an update for PC that added a name change feature, and it allowed people to change their names but it broke the site. Those that changed their names during this time period got it changed back, correct?
I really don't understand why people are so bitter about this. They tried adding it and unfortunately they couldn't get it to work. It's better than them just ignoring people's requests for such a feature. It's not like they took away the feature after a long time of having it, they added a feature briefly and removed it. Big ****ing deal. Stop complaining. Just create a new account under a new username. They allow you to do that here unlike on other forums, that's more than others allow you to do.
You'll have to forgive me if I don't fully understand the situation and am in fact babbling about something I don't fully understand unnecessarily.