Black screen on start up but can click invisible buttons

[CaptainBoj]

I downloaded the TCGO today and whenever I open it, it's just a black screen.
It opens up straight away without patching or anything.
I hear the start up sounds and can hear invisible buttons making noise when i hover over them. I can even click on the buttons and hear the game working but it's just all black.

I've tried pretty much every solution on google. Everything from reinstalling to updating my drivers and nothing has worked yet :(

I have Windows 10 and I definitely downloaded the Windows version.

Does anyone have any suggestions?

 

[donavannj]

I downloaded the TCGO today and whenever I open it, it's just a black screen.
It opens up straight away without patching or anything.
I hear the start up sounds and can hear invisible buttons making noise when i hover over them. I can even click on the buttons and hear the game working but it's just all black.

I've tried pretty much every solution on google. Everything from reinstalling to updating my drivers and nothing has worked yet :(

I have Windows 10 and I definitely downloaded the Windows version.

Does anyone have any suggestions?

So, first question: where did you download the installer from?

 

[CaptainBoj]

I downloaded it from the official website

 

[donavannj]

From here? https://www.pokemon.com/us/pokemon-tcg/play-online/download/

What are the system specs of your system? They might not meet what the game needs to run.

 

[CaptainBoj]

Yeah I downloaded it from there

My Specs are

Processor: Intel (R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz
Installed memory (RAM): 8.00 GB (7.90 usable)
System type: 64-bit Operating System, x64-based processor

and my graphics card is an AMD Radeon R5 M320