View Full Version : Window 7 help.

May 7th, 2010, 4:16 PM
Well we just bought a new computer today, and it came with windows 7.
But when I used my headphones. The sound only came from the left.
I tried looking around but i cant find how to change this.

May 7th, 2010, 4:30 PM
the sound card may be stuffed, i sugest getting a new one.

May 7th, 2010, 5:16 PM
Try using other headphones or speakers. If they work, get some new speakers. If they don't, complain to the manufacturer of the computer.

May 7th, 2010, 8:55 PM
If your sound card is not working you should get a new PC from the manufacturer as they offer 1-3 years warranty or gurantee. Insuring is an excellent idea aswell and helps you in many cases. Contact manufacturer and hear what they say. Googling or Microsoft trouble shooting is ok too :)

May 7th, 2010, 9:17 PM
Well, test it with other speakers or headphones, and if those work fine, it's time for new headphones for you.

If that doesn't work, right click on Computer, then select manage. Go to Device Manager in the left pane, and then look for what devices are under the audio devices category in the right pane. Then, search your All Programs section of your start menu for software by the brand of the driver, and this should bring you to the sound setup manager. This may have a confusing layout... I can hardly make heads or tails of the audio controller that came with my new motherboard, myself. D;

If that doesn't work, go to the manufacturer's website and download, then install, the audio driver for your computer.

If that doesn't work, send it in to the manufacturer for warranty.

May 7th, 2010, 10:17 PM
Well my mother.. (its a family computer.) dosent like this 7 version either, so were prob gonna downgrade to xp.
The older versions had volume control where you could do this stuff :/
and its not my headphones/speakers
(i have no idea what a sound card is :p)

May 7th, 2010, 10:26 PM
Well my mother.. (its a family computer.) dosent like this 7 version either, so were prob gonna downgrade to xp.
The older versions had volume control where you could do this stuff :/
and its not my headphones/speakers
(i have no idea what a sound card is :p)

Don't be so hasty to downgrade just yet... buy a book, or get the family techie (most families have at least one in their extended family) to show you the changes in Windows 7.

And the volume control is in the same place it always has been in Windows... (lower right, unless some genius who set it up for you set it to hide the volume control. Then you just click the Start button - the Windows logo - and type Volume Mixer into the Search bar, then hit "Enter", and it should run it).

You're 100% positive on this?

Also, a sound card is the hardware part of your computer that controls your sound.

Each paragraph corresponds to a line in your post.

May 8th, 2010, 8:17 AM
Egh, complain to the people who sold you the computer or the manufacturers of the computer. Go to the website and there is a SSBB(Sexy Support Button Below). Depends on the manufacturer how to do it though. Some stores can give you exchanges and complain themselves if the condition you say is how you bought it.

May 8th, 2010, 9:11 AM
Didnt find volume mixer,

And we can call ppl to help. i think.

And we cant transfer our files on here, if its not xp. windows 7 will be saved, so if we choose to go back later on we can.

thanks for all your help.

MAybe not downgrade. (works now.) but ok,.

PkMnTrainer Yellow
May 11th, 2010, 11:01 AM
This is very likely not a problem with the Operating System. In fact, I'd bet a lot of money it isn't. Try different headphones. If that doesn't work, play with the volume icon in the lower right until you find the mixer controls or something like that. I'm not at home so I can't check. ^.^; I'll post a step by step guide to the exact same thing that was on XP when I get home.

Serene Grace
May 11th, 2010, 11:20 AM
I'm pretty - that is to say 90% - sure that it's not Windows Seven's fault. Is there a button on your heaphones that says l/r? Or something similar?

May 11th, 2010, 12:36 PM
Right click on the volume icon and go to Sound Devices (or something like that...it should be the last option, I believe). Check some of the settings in there, as it could be something there. If not, I suggest (like a lot of others), a different pair of headphones. If the problem persists, then it's nothing to do with the OS. You have to give the OS a chance. Windows 7 is, in my opinion, the best OS that Microsoft has come out with. It sounds like a hardware issue, not software.

PkMnTrainer Yellow
May 11th, 2010, 1:05 PM
Okay, here's my guide to checking the balance of the volume.

1. Click the volume icon in the lower right.

2. A little volume meter should pop up. At the bottom, the word "Mixer" should be there. Click it.

3. Volume Mixer should pop up. You probably want to click on "Speakers" under Device. You should have your headphones in while doing this. Click on the large icon, the one above the word "Speakers"

4. If you have trouble, such as multiple things. play some music with your headphones in and volume up and watch which of the things under "Device" has the volume bar that has bobbing green in it to mark that audio is playing.

5. The properties screen for speakers should pop up. Click the levels tab.

6. Click balance

7. L stands for left headphone. R stands for Right headphone, put them both to 100.

8. Test to make sure it works.

If this doesn't work, it's definitely your headphones. One or both of the sides of headphones ceasing to work is a VERY common problem among even expensive headphones.

May 12th, 2010, 2:50 PM
Don't downgrade to XP. It's being phased out, you'll be outdated and at risk for viruses and all sorts of stuff. Software is already beginning to not support XP; you won't be able to use new releases of anything.

Check to make sure your headphones/speakers are securely plugged in and that you have installed any audio drivers included with your computer.

May 12th, 2010, 3:05 PM
Downgrading would cause problems with drivers, too, since most hardware pieces nowadays that are with the PC don't have XP drivers :| it's outdated unfortunately.

I doubt W7 is the problem; get new headphones / try other headphones.

May 12th, 2010, 3:12 PM
Ppls I said it works now, :)