Suggestion: PC Bug Tracking

[Alexander Nicholi]

I and (presumably) others, as members of PC, often notice glitches in the matrix here and there in the functionality of PC, and personally I've encountered more than a few developer's oversights and other bits and bobs wrong with PC.

Unfortunately, each time I speak about these problems, usually I'm redirected to administration, or, in the case I am talking to an admin (circumstantially only Geoff) he tells me to ask another. Albeit this works, and whatever bug I've seen usually gets fixed, but personally I think there ought to be a much more streamlined and organized way to approach glitches in the system than PMing an admin each time (not to mention it makes me look a bit annoying, I'd end up pointing out a lot and that'd be rude).


What I suggest is that an interface of sorts be set up for members of PC to submit bugs to the development team of PC which I'm sure includes more than just Ausaudriel, as much as people like to say his name. (Not saying you haven't put a lot into PC, though, Audy. You have.) From here the developers can take and fix the bugs people submit, and issues with the site can be fixed a lot more easily and with a lot less end-user and developer hassle. It'd help with the site's longevity, what with PC taking the vB3-or-death approach to being a message board.

 

[Mana1]

Hmm, most of the bugs I've seen reported around the forums have been style-specific problems. Some problems are cache problems. Whilst an admin may be able to help you, it doesn't really need to go to an admin (or a specific admin) every time.

This CQ&F forum is the bug report forum, judging by the New Problem prefix, and when posted here anyone can help. What you seem to be suggesting would only complicate issues and communications - as the issue may be a quick fix.

 

[Alexander Nicholi]

Hmm, most of the bugs I've seen reported around the forums have been style-specific problems. Some problems are cache problems. Whilst an admin may be able to help you, it doesn't really need to go to an admin (or a specific admin) every time.

This CQ&F forum is the bug report forum, judging by the New Problem prefix, and when posted here anyone can help. What you seem to be suggesting would only complicate issues and communications - as the issue may be a quick fix.

May be, but a bug submission interface would still help a lot. Some issues either don't get reported because of the time involved and perceived lack of necessity for a thread in CQ&F, and even then plenty of things don't get fixed, as is apparent. A system like what I described would help reduce the clutter for technical oversights which really don't fit in too well here, and would (more importantly) help PC's administration/development team sort the production of the forum's software. An interface for these things would cut out all non-dev problems/bugs and would allow for a categorization system to be set up to further clarify things such as magnitude, difficulty, time involved, etc. I think it's a great idea.

 

[Oryx]

I think a bug report interface would be cool. But considering it takes a long time just to get bugs fixed, I wouldn't pin my hopes on it coming anytime soon.