SOOOOOOOOOOOOoo many topics in here it is confusing! So I'm going to talk about my day at work:
Stupid Customer: Where is Jason Aldean?
Me: In country, (I show him to the country section and point out the stuff), here it is.
Stupid Customer: Thanks, (he picks up the CD he must have been searching for). There's a CD in this right?
Me: Ummm yeah...
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Stupid customer 2: Your escalator going up doesn't work again?
Me: Heh... Yeah, it has been off and on lately.
Stupid Customer 2: Well I was going to purchase something upstairs, but because it isn't working, I won't buy anything today.
Me: Okay.
(note: It is just as easy to climb the non-working escalator, and by her physique seemed able to do so).