Itunes?

[Azami]

I downloaded itunes last year and when i went into it, it didnt work so i tried to delete it and download it again. Well it get halfway through and says

'cannot access %APPDATA%'

Can someone please help cause i have no clue what that means.

 

[donavannj]

What OS are you trying to install it on? Windows Vista, Windows 7, Windows XP, or Mac OS X?

 

[Azami]

The laptop I have is Windows XP

 

[donavannj]

You probably went about uninstalling iTunes wrong, then, that first time around, and that's what's causing the problem. Did you use the uninstaller? Or did you just go and delete the folders themselves?

 

[Azami]

i deleted the folders and went and uninstall it

 

[Gerri Shin]

Usually the uninstaller removes the folders that the program needs to function during the uninstall process. By removing them before using the uninstaller you are basically taking away the path the uninstaller needs. It looks for the items to delete and if it can't find them, then it gets confused and stops with the error.
The uninstaller also removes the registry notations that iTunes used so they aren't cluttering things up.

Gist of post: Always run the uninstaller first. If there are folders left after that then it is usually ok to delete them as long as you know another program is not using them.

 

[Azami]

so what am i supposed to do now? cause i deleted the folders and then uninstalled it and tried reinstalling it and the error keeps coming up.

 

[Gerri Shin]

perhaps this support thread from Microsoft will be of help to you: link