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Retail Workers Union

I wouldn't particularly mind if we only had the guard at night time, I was expecting they'd only give us a guard from like 4-8pm or something, but he ordered them from open to close so I was stoked with that!

The reason we were held up was that the gas station that my store is attached to is closed for two months so that the gas tanks can be excavated and replaced. All the outdoor lighting is in the gas station and it had to be shut off, so we were basically sitting there alone in the dark waiting to be held up, because there are no other businesses in the vicinity.

So long story short, we only have the security guards til the Shell re-opens, it's not forever :P.

Your store sounds ridiculous though... it's been held up so many times, and each time you only get two weeks of security? They have to know this is going to keep happening, they need to start working out some more permanent deterrent.
 
I had SUCH a rough day yesterday. The holiday shoppers are really starting to show their colors, and I had to deal with two broads.

We recently fired a complete tool who consistently priced items wrong and put invalid SKUs on everything, not to mention a lot of items have had price changes - pretty confusing atm. We carry some Nintendo toys that are about $5 apiece and one item some kid wanted to buy was ringing up as half that price, so I corrected it to the other Nintendo products, only about $2 more.

He was with two older women, sisters, friends, lesbian couple, idk idc. They were vicious. Middle-aged hags, they freaked out. The product was not even in the computer (it used to be, which makes me think recent price change since they have to re-enter it, I guess). They accused me of violating the law by not honoring the sales floor price multiple times, when I tried to explain the situation with the store's current prices, they accused me of making excuses and said I was horrible, had shi**y customer service, demanded my manager's name and corporate number, wrote down my name, the whole nine. My co-worker who I was training went in the back to call the manager. The product did have a price change (I guess? It's almost never sold and I didn't know the price, tried to explain that to the wenches but they just accused me of more excuses.) so they got two of them with a discounted price.

Whoever came up with "the customer is always right" needs to be freaking shot.

On another note, a superstore (Midwestern version of Walmart) that I frequent has been shoplifted twice in the past week. The first time I saw a woman being escorted into a police car by a cop with handcuffs, and last night I was walking in when two ghetto guys walked out, the alarm went off and they kept walking, and by the time they got outside one guy sprinted like mad across the parking lot. Lazy security literally took his time getting the walkie talkie and going outside, the kid was already out of the lot lol.
 
I love that you refer to them as "broads" haha.

In my job, the managers are told to always back up the staff member, no matter what. That makes more sense to me than pandering to the customer. I guess where I work it comes down to things like not serving drunk/underage people and not so much about mispricing, but it still makes more sense to me to show a united front than to back down for fear that the customer will take their business elsewhere. That shows weakness, in my opinion. It shows the customer that their patronage is not only appreciated but required, which doesn't put forth the image of a successful business. It hands the customer too much power.
 
My co-workers are pretty supportive, at the moment though there's only five people staffed in the entire store, including management. Two of the five are completely new people that we're training, and I was training one of them when it happened so I'm sure she was a little side-swept by that ><

Anyway... I put in a two week notice for quitting yesterday. I'm leaving on December 1st as it's my next paycheck, fulfills the two week notice timeline, and that gives me a couple weeks to study. This was my first job and I thought I could do that along with full-time college, but that one blind-sided me. I've already dropped one class and I'm failing two (after starting the semester with four classes... lol).

I'm honestly pretty bummed to leave, I like working and being able to pay for my own things and that independence but school is a lot more important right now, and my manager agrees.
 
LividZephyr said:
I don't work in Retail and thus can't join this union, but you all have my utmost sympathies. I read a comic strip called "Retail" which has exposed me to the harsh realities of humanity (even if some of it is exaggerated, it's mostly grounded in reality). It's available online - I suggest you guys check it out :)

By the way, I've attached a couple of samples for you guys (credit Norm Feuti) :)
Click to expand...

I read that comic and work in retail. Believe me, they hardly exaggerate. :(
 
I feel really rude but I don't even remember LividZephyr's post so I'm glad you brought my attention to it!

I'll check out that comic :D

Also does this mean you'll be joining our little club, Newton?

And that sucks, Azalea :(. December 1st has come and gone, so how do you feel now being out of the retail game for a while? :P
 
Honestly, it's made me unwind so much about everything, even schoolwork (though I don't think that's good, since that was my motive for leaving xD)

But, I think it is good to relax, especially this time of year. I find it really unfortunate how retail workers have to work through holidays, it'd be nice if more stores did seasonal hiring to give their regular employees more time for days off around that time ;u;​
 
Hahaha time off in retail... you say funny things :P

We have an email sent around mid-November every year that basically says "ha suckers, no more days off starting NOW until mid January. Good luuuuck!"

If you listen very closely, you can hear them cackling as they send it.
 
I'm wishful for better treatment in retail, yes ;w;

In all seriousness though, I do miss my job! My co-workers were amazing and the job itself was pretty easy, just too time-consuming for a full-time student ^^;

But yikes that's pretty low, my store was really small (only five employees) so everyone knew each other pretty well and such, and my manager did let us take days off, if they were serious, though.​
 
Well my Christmas sorta sucked. One of my coworkers knocks a stack of bins on my head and gives me a concussion. Then a few days later I'm fired over the phone with no explanation.
The bright spot was that the place ended up going out of business two weeks later.
 
Hey guys long time no see! I'm no longer a cashier at Shop N Save (thank god) but I still work in retail as a dairy clerk for Walmart. I still had one or two horrible customers but not nearly as much as I did when I was a cashier. Thank god the hollidays are over with, they were way too stressful for us. But one of the women was looking for half and half, which we ran out of our store brand but had 2 Prarie Farms quarts. She freaked out because we "didn't have any half and half" when we clearly had at least two things of the PF brand. >.< There was an older gentleman that was looking for the same thing but he was nice about it so I apologized for not having it to him and just ignored the stupid woman that complained. Also one day while I was stocking milk this stupid woman came up to me and said that some of the half gallons of Skim Milk had Chocolate milk spilled on them and her words were this "I don't know if you care, but it looks like Chocolate Milk spilled on this." in a snobby voice. I just said okay and took the half gallon back. I was nice to an older woman who had the same problem after that dumb woman, and kindly cleaned the bottle off for her. And finally the last story I have, my Department manager and I were stocking eggs and there was this snobby rich woman who probably never worked in retail her whole life kept picking up cartons of eggs that were broken and kept saying "Oh this is horrible!" I then said i'm sorry ma'm, and she just said in a snobby voice "I'm sure you are." So my department manager found her a decent carton and she left. We have tons of things to stock, we don't have time to go through ever single carton of eggs we have. There's no way we could do that and get everything else done. Those are the only bad customer experiences i've had while working at Walmart so that's good. Now I don't have to deal with customers that much, and some days not at all.
 
Shining Raichu said:
So, my fellow retailers, how did your Christmas period go? Any interesting tales to tell?
Click to expand...

They were hell. Everyday my feet swelled up to the point where I could barely walk and I had to ice them every night (stupid new shoes).

(Directed more at Andy) Don't you hate it when people try and scan their Flybuys themselves, IT'S OUR JOB FOR GOODNESS SAKE!
 
Of course you can, Landorus! The Retail Workers Union welcomes anybody in a customer service industry (or just really anyone who wants to ***** about their job :P)

vaporeon7 said:
(Directed more at Andy) Don't you hate it when people try and scan their Flybuys themselves, IT'S OUR JOB FOR GOODNESS SAKE!
Click to expand...

Haha I've heard people *****ing about that before! We don't have that problem at Liquorland though, because we have scanny guns that we're always holding. We don't just swipe it over that pad thing. But it does seem really obnoxious lmao.

Also I have some news about my job that for once isn't *****ing! I... got promoted. I got a call randomly on Thursday from my manager saying that there was an assistant manager position at a neighbouring store and that it was mine if I wanted it. I love my store and I don't want to leave, but the job security and extra money that comes with a full-time job isn't something that you can really pass up. So yeah, I'm really excited! :D
 
Shining Raichu said:
Of course you can, Landorus! The Retail Workers Union welcomes anybody in a customer service industry (or just really anyone who wants to ***** about their job :P)



Haha I've heard people *****ing about that before! We don't have that problem at Liquorland though, because we have scanny guns that we're always holding. We don't just swipe it over that pad thing. But it does seem really obnoxious lmao.

Also I have some news about my job that for once isn't *****ing! I... got promoted. I got a call randomly on Thursday from my manager saying that there was an assistant manager position at a neighbouring store and that it was mine if I wanted it. I love my store and I don't want to leave, but the job security and extra money that comes with a full-time job isn't something that you can really pass up. So yeah, I'm really excited! :D
Click to expand...

Yay <3

Congrats on that boo! We're in the same boat, a couple days ago my store manager came up to me and asked out of nowhere "So Steve, when do you want to start training to become an Assistant?" I was completely caught of guard lol. I just got promoted to Shift Lead Manager (hourly position in charge of crew) and only a few months later I am being promoted to Assistant (salary in charge of the shift leads). Woop!
 
Congrats on the promotion Rai!

So today a family can though the checkouts with 12 trolleys full of reduced Christmas hampers. In the end there was like 65 hampers. I was so close to having to serve them too.
 
vaporeon7 said:
Congrats on the promotion Rai!

So today a family can though the checkouts with 12 trolleys full of reduced Christmas hampers. In the end there was like 65 hampers. I was so close to having to serve them too.
Click to expand...

Oh that would suck

I remember I had 5 minutes left in one shift and a guys comes through with a trolley so I was like "sure okay"

and then he pulled 4 more from behind the drinks cooler thing and someone had to take over after I was 10 minutes late to clock off.

$1200 dollars later and asdfghjkl
 
Impo said:
Oh that would suck

I remember I had 5 minutes left in one shift and a guys comes through with a trolley so I was like "sure okay"

and then he pulled 4 more from behind the drinks cooler thing and someone had to take over after I was 10 minutes late to clock off.

$1200 dollars later and asdfghjkl
Click to expand...

This happens almost every day to me. It's time for me to clock out, my replacement is late, and I have to make someone's $50 order.

Today we had some lady call and cuss me out because the cashier didn't give them sauce. Lady, you need to ask! We're not psychic. After demanding corporate's number and hanging up, she called back an hour later saying "Hey, I found my sauce but now my food is cold can you replace it? My order was only $20."

lolno.

My boss is also trying to have a baby but she can't naturally because she had ovarian cancer. She's shoveling money at it I really hope she does get pregnant but it'll scare me when it happens. :/
 
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