Collette is not the person Lucy is hearing. That would be a bit uncooth of me to grab your character and bunny them that hard dont'cha think?~
Also, it's /really/ dark in there. I gave hints to the species of each of the pokespirits they're wielding and clarified that at least one of them is a boy.. They're also robbing her, to clarify--I wouldn't assume they won't attack her, I'm just saying they totally haven't... yet.
But yeah. I'd say the best detailed description I could give right now is "They're vaguely humans and you can't really see more than their faces because too dark. With the exception of the one that spoke to her who is clearly a boy, their sex is a bit ambiguous. They're unkempt and perpetually grinning.