If that's the case, then why didn't Gavin have this when he was a supporter? He had over 5,000 posts and he donated, so he should have two usergroups, right? It's incorrect that this situation would apply to all members who have 5,000 posts and became a supporter, even by a certain date, would have the two usergroups(or quite a few of them would have the option by now). All I know is that very very few supporters have this option(I would estimate less than 10, if anything). And while they can ask for a staff member(an admin) to give them the additional normal usergroup, they're not normally granted, as far as I know. Erica is the exception to this(as in the person who wouldn't mind doing it).