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As far as I know, PM reports go through yes. But it's just as effective to forward them to a staff member. However I'm not entirely sure. But your best bet it to forward it, if you're not getting any feedback.
Something slightly strange is going on right now, with the server. So you're just going to need to bear with it for now. PM reports are a little messy anyway, you're best just forwarding them to a staff member. Preferably an Super Moderator or a moderator who you feel comfortable sending it to.